Comments and compliments

Epilepsy Action wants to provide the best service it can. To help us do this, we value your feedback and we are committed to using your comments to develop and improve the way we work.

If you have a suggestion or a compliment, please share it with us. It is good to know when things work well, and suggestions for improvement are always welcome.

Using your positive feedback to support our vital work

Sometimes, we may use comments in our publications and grant applications, to tell people about epilepsy and the many good things our work achieves. We always make sure quotes are anonymous, to protect the identity of our supporters. However, sometimes it is useful to give a name and, if we want to do this, we will always contact you to ask your permission.

Your contact details will never be given to anyone outside Epilepsy Action, unless we are required to under the Data Protection Act.

You may wish to use the our online form or write, email or phone with your comments.

• A service user's guide to feedback [PDF booklet]