What if I’m not happy with their decision?

If you don’t meet the driving standards  it is not legally possible for the driving agencies to issue a driving licence. There are no exceptions to this, even if someone feels they really need a driving licence.

There are certain circumstances where you can ask the driving agency to review their decision. This may be because:

• you think you have been wrongly diagnosed with epilepsy
• you think the driving agency has misunderstood your case
• you think the driving agency has made an administrative error.

If you think you have been wrongly diagnosed with epilepsy

The driving agencies don’t make a diagnosis. They make their decisions on whether someone may have a licence to drive on the information given to them by the person’s doctor.

• Talk to your doctor. If necessary, ask for another opinion from an epilepsy specialist.
• If your diagnosis changes, write to the driving agency, telling them you would like them to review their decision, and why.

If you think the driving agency has misunderstood your case

You, or ideally your doctor, should write to the driving agencies with further details about your case. You can also send them copies of any new medical information that becomes available that might alter their decision. This information may show that your diagnosis has changed, or that your case is, in some way, exceptional.

If you think the driving agency has made an administrative error

• Contact the driving agencies telling them what error you believe they have made.
• If this doesn’t resolve the issue, you may wish to seek legal advice.

November 2008