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in association with InsureandGo

Epilepsy Action is aware that, very often, finding an insurance policy which covers epilepsy-related incidents and is competitively priced can be difficult.

Epilepsy Action in association with InsureandGo have been working on a policy which we believe offers quality cover at a competitive price for people with epilepsy.

Travel

To get a quote call our dedicated team at InsureandGo on 0844 888 3380.

Please Note: This is an exclusive product for InsureandGo in association with Epilepsy Action and is not available through the main InsureandGo number and is only available by calling 0844 888 3380.

InsureandGo are the only travel insurance providers whose dedicated call centre team has received training from an Epilepsy Action Accredited Volunteer.

"I would just like to say thank you to all at Epilepsy Action.  I have been searching for a decent price on travel insurance for ages, without much luck due to my epilepsy- until I found your connection with InsureandGo.  It was nice to speak to an insurer who really understood the risks of the different types of epilepsy – rather than adding a blanket extra lump of premium as soon as you even mention epilepsy.  Cheers!!" - Mr Brooker 

InsureandGo are one of the UK’s largest direct travel insurance providers. Working with Epilepsy Action, their aim is to provide great cover at a reasonable price for people with epilepsy.

When you buy your travel insurance policy, InsureandGo will give us a commission which is helping raise vital funds to help people with epilepsy.

10 per cent discount for Epilepsy Action members!*

Epilepsy Action have also negotiated a 10 per cent discount* for Epilepsy Action members. To get your discount simply call 0844 888 3380 and quote your membership number.

Not a member? Membership starts at just £11 per year. Join now to get your discount code entitling you to the 10 per cent membership discount. Call us on 0808 800 5050 or join online.

Should you have any queries about Epilepsy Action’s insurance provision, or, if you’d like to give us feedback, please email marketing@epilepsy.org.uk or call us on 0808 800 5050. For queries relating to the insurance products themselves please use the contact details given with each product.

Insurance is arranged by Insure and Go Insurance Services Ltd, who are authorised and regulated by the Financial Services Authority. Price paid will depend on individual circumstances, an admin fee may be payable. Terms and conditions apply.

 *Discount is applicable on the base rate of the travel insurance policy before any additional premiums for pre-existing health conditions have been applied.

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Comments

have just called for a quote from Insure and Go- and was informed travel insurance is only available on a trip by trip basis, NOT multi-trip, yearly coverage. Quite inconvenient for globetrotters like us- disappointed, especially as travel insurance choices for people with epilepsy is so small

Submitted by Amy on 7 September, 2009 - 11:14.

Hi Amy,
Thanks for your comment, Multi-trip travel and Annual travel insurance is something that we will be working on with InsureandGo in the very near future once the new insurance policy has settled in. We are aware it's an issue and have had quite a few enquiries about it so hope to have something in place as soon as possible.

Rachel
Epilepsy Action

Submitted by Rachel@epilepsyaction on 10 September, 2009 - 09:49.

I have just asked for a quote and been advised that my daughters epilepsy cannot be covered with the insurance. Their understanding of epilepsy was appalling. My daughter has absence seizures however I was advised that this comes under general epilepsy. Therefore as she has loads of seizures a day they would not give her medical cover. I am most disappointed as this company is endorsed by epilepsy action.

Submitted by michelle hayes on 12 September, 2009 - 08:55.

Hi Michelle,

We're sorry you had a disappointing experience. Most of the feedback we've had has been positive but we are working constantly to improve things across the industry and sometimes there are cases that for one reason or another can't be covered. Can you make sure you called the Epilepsy Action number (0844 888 3380) as the insurance offered here is different from the general number. Some people have been turned down unnecessarily after calling the main line. I have tried to email you but your address didn't work. If you would like me to help further, can you get in touch with me on marketing@epilepsy.org.uk or 0808 800 5050?

Thanks

Rachel Hunnybun,
Donor & Member Marketing Manager
Epilepsy Action

Submitted by Rachel@epilepsyaction on 15 September, 2009 - 09:56.

I've just booked my holiday insurance through this system and wanted to say thanks very much! It was half the price of the company I've previously been using.

Submitted by Ellie on 5 October, 2009 - 13:08.

I have just organised travel insurance to Florida for my daughter. In the past the cost has been in the hundreds and I was delighted to be given a quote less than HALF that! The girl on the phone was very friendly and efficient and the whole process took less than 15 mins. Life with special needs is difficult enough, so it is very refreshing to have some aspect made easier for us. Well done on this arrangement with InsureandGo

Submitted by Anne McLeod on 20 October, 2009 - 09:59.

Absolutely excellent service.

Low cost, helpful. Much cheaper than insuring with the travel company and without the exclusions.

Highly recommended!

Submitted by A Alborough on 24 November, 2009 - 18:17.

Hello, I'm very pleased with the Insure&Go quote for a single trip - but agree that a Multi-Trip Policy would be preferable. We had our Family Multi-Trip Policy renewal for epilepsy and cerebral palsy coverage declined by Tesco Travel Insurance after being happy customers for three years (without makng any claims due to those conditions) so I am shopping around for another one. The Tesco policy cost around £130 per year. The renewal quote without the coverage for epilepsy and cerebral palsy was £72. Tesco said they changed their regulations in the past 12 months and no longer insure these conditions.

Submitted by Sheridan Humphreys on 1 December, 2009 - 11:43.

I have just booked holiday insurance with the isure n go number on this website.

The guy who served me was great, the quote was half the price of any other insurance quotes I could get, and the whole experience was painless.

Ten times better than of the the other phone calls I'd made for a quote.

Would definitely reccommend

Submitted by angela on 6 December, 2009 - 15:30.

I have just been informed by Insureandgo that they cannot insure my son who has been seizure free for 12 months.
very disappointing.

Submitted by mandy on 14 December, 2009 - 16:41.

I have just booked my travel insurance with Insure and Go. I was extremely impressed with the level of service provided. I was given various options and quotes to fit my needs in a very friendly and relaxed manner. And my quote was a great surprise! The price for YEAR cover was half the price of SINGLE trip cover quoted through other insurance companies, and that is without the 10% discount!

I would definitely recommend Insure and Go.

Submitted by Kimberley on 5 January, 2010 - 14:51.

Not impressed! Spoke with an advisor who seemed unsure of what the policy covered; she offered me a bolt-on extra for £7.50 but didn't really know what it was far. More annoying though was giving me an initial quote, then after a long delay and calling me back (the underwriters were confused about another, unrelated medical condition) she announced that my epilepsy caused a further £18 or so to be added to the premium, but could not explain how this figure had been reached.

Overall, I felt the service was not as accommodating to my epilepsy as I had hoped, so I have now purchased cover from Able2Travel who were far more helpful and understanding.

Submitted by Charles May on 5 January, 2010 - 15:10.

we have the same problem this company will not insure my wife as she has active epilepsy so we are still looking for a company that will. i hope epilepsy action will find a company that will insure epileptics to travel abroad in the near future.

Submitted by colin butt on 5 January, 2010 - 15:23.

i thought great insurance that covers for epilepsy but only covers for a single trip....can people with Epilepsy not go away more than once a year....???

Submitted by Dean on 9 January, 2010 - 14:04.

Hi Kimberly - did you definetly get the same insurance from the same location as the other users - as other users are having problems getting more than single trip insurance days after you appear to have got yours. I'm going to apply with them tomorrow for multitrip.... Will let you know how I get on.

Submitted by Martin on 14 January, 2010 - 20:47.

My wife has had cover from this company before without any problem when we went to America.What I am concerned about is that the price goes up by almost 100 o/o .The rest of the family who go have to pay more as you cant buy online.I think that this is unfair and disciminates against the rest of the family.You also have to be aware the price initially quoted wll cover you but not for your epilepsy ,that is extra.So a trip to India costing £98 for three when phoning(£78 gold cover on line)for two weeks shoots up to £185 if you want medical treatment abroad.My wife has had many an eventful times in hospitals so we will definately be paying for the additional cover.What I would like to see is an ability to book on line and then you phone for a separate insurance for your loved one.

Submitted by gareth jones on 26 January, 2010 - 20:33.