We exist to improve the lives
of everyone affected by epilepsy

Epilepsy Action app

16 October 2015

We are disappointed to announce that as of today, we will no longer be able to support the Epilepsy Action App. The app is not working as well as it should and, despite several attempts over a considerable period of time, we have been unable to rectify this. We have therefore taken the decision to be proactive in withdrawing the app to prevent current and future users having further problems. We apologise to those people with epilepsy who have found it a useful tool for managing their condition and medication.

We provide a range of other resources to help people with epilepsy manage their seizures and medication, including seizure diaries and online learning materials. People with epilepsy can also talk to others living with the condition on the charity’s online forum. Anyone concerned about their epilepsy can also call the Epilepsy Action Helpline on freephone 0808 800 5050.

Does this mean I’ll lose all the data I’ve inputted? 

Unfortunately we can’t guarantee that any data inputted will continue to be saved in the long-term. We would recommend recording this information using a different method, for example in one of Epilepsy Action’s free seizure diaries.

Can I still input data if I want to carry on using the app?

Yes, but unfortunately we will be unable to provide technical support or guarantee that the data will be successfully saved in the long-term. We would recommend recording this information using a different method, for example by using one of Epilepsy Action’s free seizure diaries.

How will I remember to take my tablets now?

Epilepsy Action provides a range of other resources to help people with epilepsy manage their seizures and medication, including seizure diaries and online learning materials. If you are concerned about remembering to take your medication without the app, you could consider using an alternative aid, such as an alarm on your smartphone. You can also contact the Epilepsy Action Helpline on freephone 0808 800 5050.

I’ve lost all my data. How can I get it back?

Unfortunately, lost data cannot be retrieved. This is one of the ongoing issues encountered by some users that, despite several attempts, we have been unable to resolve. We offer our sincere apologies to those people who have lost data. If you would like information on how to monitor your seizures or medication without the app, you can contact the Epilepsy Action Helpline on 0808 800 5050.