There has been a temporary disruption to the supply of some medicines made by Sanofi, including Epilim and Frisium. Sanofi has sent us the following statement:
“Following the implementation of a new IT system by our third-party logistics provider, Kuehne & Nagel, at their warehouse in Chapeltown, pharmacies in the UK will have experienced delays in the delivery of some Sanofi medicines.
Deliveries of Sanofi medicines have now been increased significantly and we expect stock levels at our wholesale suppliers to be back to normal by 2 August 2019.
Sanofi Pasteur vaccines are not affected by this temporary disruption as supply for these products is handled by a separate logistics provider, Movianto.
Patients who have concerns about the availability of a Sanofi medicine should get in touch with their pharmacist who can contact the appropriate wholesale supplier to check stock availability in their area. If pharmacists have additional enquiries regarding overall stock availability, they can contact Sanofi Customer Services on 0800 854 430 so that we can assist and help resolve the issue.”