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1.4.3 People from minority ethnic groups

Relevant tool: A.14

Many people from minority ethnic groups may have different cultural and communication needs, and these should be considered during diagnosis and management.1

The need for interpretation should be considered alongside other means of ensuring that an individual's needs are appropriately met.1

An interpreter should have both cultural and medical knowledge. Interpreters from the family are generally not suitable because of issues such as confidentiality, privacy, personal dignity and accuracy of translation.1

Information, including information about employment rights and driving, should be available in an appropriate format or through other appropriate means for people who do not speak or read English.1

Epilepsy Action produces patient information in a range of languages. Epilepsy Action's Helpline (freephone: 0808 800 5050) is able to offer advice and information in 150 different languages.

References

1 National Institute for Health and Clinical Excellence (NICE), 2012. The epilepsies: The diagnosis and management of the epilepsies in adults and children in primary and secondary care. [CG137]. London: NICE.

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