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3.3 Inviting patients for review

Relevant Tools:A.6, A.7, A.8, A.9,A.14
This section provides protocols and tools to aid in the methodical invitation of patients with epilepsy for review. Templates are provided which are designed to be customised to your individual requirements.

When customising invitation letters you will also need to make allowances for some patient groups. For example:

  • consider font size for patients with visual impairment
  • a minimum of 12pt type is recommended for all patients
  • consider the reader's level of comprehension and ability to read
  • forward the letter to carers or guardians where appropriate.

Patients with learning disabilites (IQ <70)

Letters should be addressed to the patient, and the carer copied in where appropriate. Any letters addressed directly to the patient should be tailored to ensure that they are clear and understandable.

Adolescent patients (age 12–17)

Letters should be addressed to the patient from the age of 12 and up, and the guardian copied in. It is important that the patient feels included in any decision making, as this will soon be their responsibility.

Older patients (age ≥75)

Letters should be tailored to the patients to ensure that they are clear and understandable. The level of comprehension and font size should be considered.

Patients whose first language is not English

Letters should be tailored to the individual patient to ensure that they are as clear and understandable as possible. Your PCT should be able to help you with translation services, and Epilepsy Action has some information available in other languages (see A.14).

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