2019 salary: £24,955, 34½ hours flexible working
We have an exciting opportunity for someone to join our digital media team running one of the world’s most popular epilepsy websites. Working in our communications department, the role is key to making sure people have access to vital epilepsy information.
You’ll have experience and expertise on what makes great online content (on both websites and social media). You’ll know how to measure and evaluate its success and know how to take that data to deliver continuous improvement.
We put people with epilepsy at the heart of our comms, so you’ll be working closely with a wide range of people (internally and externally). You need to be a good communicator and have good customer service skills, whether that’s face-to-face, on the phone or online.
Does helping people, UX and knowing what makes a great Reddit post excite you? If so, then this role, working with a great team of dedicated and talented colleagues, could be just what you’re looking for!
- Closing Date: 9am, Monday 4 March 2019
- Interviews: Tuesday 19 and Wednesday 20 March 2019
- Job Reference: DCO-0219
16 hours a week for a 3 year fixed term contract
Salary: £25,798 pro rata (actual salary £11,964)
Epilepsy Action is a national charity that exists to improve the lives of everyone affected by epilepsy. The Epilepsy Action Helpline gives people with epilepsy the support they need to live better with epilepsy. We also help families of people with epilepsy and people who work with or care for people with epilepsy.
Your role will be to provide advice and information by phone, email and social media. You should have experience of helping people to make choices and take appropriate action, often when facing difficulties. You must have excellent written and verbal communication skills. You will need to be able to find, understand and disseminate complex information. You will feel confident working on your own initiative as well as being part of a busy team. You will function well under pressure and be able to prioritise your work.
The post will require you to work one evening a week to 8.00 pm (currently Thursday) and one Saturday in four (10.00 am-4.00 pm). You must be able to answer confidential calls from home and to work in our Yeadon-based offices on two weekdays (currently Monday and Tuesday). Full training will be provided at head office prior to working these set days.
In return we will offer you great flexible working conditions, a range of employee benefits including a contributory pension plan, which is available to you from the day you start and a commitment to develop your skills and provide necessary training.
CVs will not be accepted.
- Closing Date: 9am, Monday 11 March 2019
- Interviews: Monday 18 March 2019
- Job Reference: AIO0219
Looking to volunteer?
- Application form [PDF] for either printing off and writing on, or completing electronically. Adobe Reader 11 or above is required to fill out this form. Download Adobe Reader for free.
- Microsoft Word version (can be used on other word processing software)
- Accessible version
Please send electronic applications to firstname.lastname@example.org and printed applications to Recruitment, Epilepsy Action, New Anstey House, Gate Way Drive, Yeadon, Leeds LS19 7XY
Epilepsy Action is an equal opportunities employer and is committed to the training and development of its staff.
Epilepsy Action is a Disability Confident employer. We encourage applications from disabled people. We will interview all disabled applicants who meet the essential criteria in the person specification.