We exist to improve the lives
of everyone affected by epilepsy



Digital communications officer

Based at: New Anstey House, Gate Way Drive, Yeadon, Leeds, LS19 7XY

2019 salary: £24,955, 34½ hours flexible working

We have an exciting opportunity for someone to join our digital media team running one of the world’s most popular epilepsy websites. Working in our communications department, the role is key to making sure people have access to vital epilepsy information.

You’ll have experience and expertise on what makes great online content (on both websites and social media). You’ll know how to measure and evaluate its success and know how to take that data to deliver continuous improvement.

We put people with epilepsy at the heart of our comms, so you’ll be working closely with a wide range of people (internally and externally). You need to be a good communicator and have good customer service skills, whether that’s face-to-face, on the phone or online.

Does helping people, UX and knowing what makes a great Reddit post excite you? If so, then this role, working with a great team of dedicated and talented colleagues, could be just what you’re looking for!

Read the job description and person specification

Download application forms

  • Closing Date: 9am, Monday 4 March 2019
  • Interviews: Tuesday 19 and Wednesday 20 March 2019
  • Job Reference: DCO-0219

Advice and Information Officer (Helpline)

16 hours a week for a 3 year fixed term contract

Salary: £25,798 pro rata (actual salary £11,964)

Epilepsy Action is a national charity that exists to improve the lives of everyone affected by epilepsy. The Epilepsy Action Helpline gives people with epilepsy the support they need to live better with epilepsy. We also help families of people with epilepsy and people who work with or care for people with epilepsy.

Your role will be to provide advice and information by phone, email and social media. You should have experience of helping people to make choices and take appropriate action, often when facing difficulties. You must have excellent written and verbal communication skills. You will need to be able to find, understand and disseminate complex information. You will feel confident working on your own initiative as well as being part of a busy team. You will function well under pressure and be able to prioritise your work.

The post will require you to work one evening a week to 8.00 pm (currently Thursday) and one Saturday in four (10.00 am-4.00 pm). You must be able to answer confidential calls from home and to work in our Yeadon-based offices on two weekdays (currently Monday and Tuesday). Full training will be provided at head office prior to working these set days.

In return we will offer you great flexible working conditions, a range of employee benefits including a contributory pension plan, which is available to you from the day you start and a commitment to develop your skills and provide necessary training.

CVs will not be accepted.

Read the job description and person specification

Download application forms

  • Closing Date: 9am, Monday 11 March 2019
  • Interviews: Monday 18 March 2019
  • Job Reference: AIO0219

Looking to volunteer?

Most of our paid jobs are at our head office in Leeds.  But we do have a wide range of volunteer roles across the UK if you're looking to give some time to support people with epilepsy.

Application forms

Please send electronic applications to recruitment@epilepsy.org.uk and printed applications to Recruitment, Epilepsy Action, New Anstey House, Gate Way Drive, Yeadon, Leeds LS19 7XY

Epilepsy Action is an equal opportunities employer and is committed to the training and development of its staff.

Epilepsy Action is a Disability Confident employer. We encourage applications from disabled people. We will interview all disabled applicants who meet the essential criteria in the person specification.

Event Date: 
Wednesday 15 February 2017 (All day)

Comments: read the 3 comments or add yours


I am an epilepsy sufferer and am struggling to get a job let alone pass a medical. Soon as I say I am epileptic I end up losing my job but they will never give me a reason.

Any advice in helping epileptics get jobs? I live in London and still out of work.

Submitted by Louise Elizabet... on

Hello Louise

I can hear that finding work has been challenging for you.

You may find it helpful to explore our work booklet. This tells you more about your rights in the workplace and includes information about looking for work.

It also includes information about telling people in the workplace about your epilepsy. In general, whether you need to tell an employer about your epilepsy depends on things such as the type of role you work in, how well controlled your seizures are and whether you would need any reasonable adjustments to be made.

Some people tell us it has been helpful to them to work with an employment service. These offer support to people with a disability to find employment. Maybe you could take a look to see if there is one in your area who would be able to support you to find the right role for you.

I wish you all the best in your search.


Epilepsy Action Helpline Team

Submitted by Karen-Epilepsy ... on

Hello am Fides from Africa -Tanzania i would like to be part of epilepsy action the reason is that my son has epileplsy so through the expirience of taking care of him i realise that we africans especially Tanzanians we relly need some epilepsy awareness education and i want to be the ambassador

Submitted by Fides Uiso on

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