Volunteer survey 2024

Our annual volunteer survey is one of the most important ways we gain feedback to develop, improve and plan for the future. We are delighted to share with you our key findings from 2024.

Epilepsy Action action team volunteers at an event

We launched our annual volunteer survey in September 2024 and the overall positive response to the survey from our volunteers was reassuring. We felt happy to know we are continuing to provide a supportive and consistent volunteer experience.

The results showed us we are in line, and in some cases exceeding, the national picture for volunteering. We have taken all the feedback into account and will use it to shape our future plans.

Feedback from the survey showed us our volunteers feel:

Appreciated

Supported

Empowered

Our volunteers said they were happy Epilepsy Action:

Provides feedback to volunteers on an individual basis
Makes volunteers feel valued and part of the Epilepsy Action Community
Supports volunteers and responds to questions in a timely manner
Communicates and engages volunteers in the wider work of the organisation and it’s ambitions
Provides a volunteer experience which volunteers are happy and feel proud of

*

Would recommend Epilepsy Action as a place to volunteer

*

Feel we are a diverse and inclusive charity 

*

Intend to still be volunteering with us in a year

*

Gain personal achievement through volunteering with us

In 2025 we will be working on volunteer suggestions to:

Share the impact of volunteering with volunteers
Celebrate our volunteer successes externally
Explore different ways to keep long term volunteers engaged
Provide extra training and support for volunteers who are not digitally confident