We exist to improve the lives
of everyone affected by epilepsy


Travel insurance

Woman on the beachEpilepsy Action works with Insurancewith to offer a travel insurance policy for people with epilepsy, including cover for epilepsy-related incidents.

Cover includes

  • All policies include cover from £2,000 per person if you have to cancel your holiday plans before you travel
  • Full cover for declared and accepted medical conditions
  • Worldwide cover offered, as long as not travelling against the advice of the Foreign and Commonwealth Office
  • Emergency 24 hour medical assistance line, supervised by doctors
  • £10 million cover for emergency medical treatment, including repatriation
  • Discounts for couples, families and single parent families
  • 300+ sports and activities can be covered, some at standard terms
  • 14 day cooling off period
  • Cover includes medical emergencies, personal belongings, cash and travel documents and much more

Getting a quote

For further information and to get a quote, you can call the Insurancewith Customer Service Centre on 0203 829 3875 and quote EPA10. Alternatively, you can get a quote online.

Insurancewith will make a donation to Epilepsy Action for every policy taken out.

Our partnership with Insurancewith

Epilepsy Action is an Introducer Appointed Representative (IAR) of Infinity Insurance Solutions, which is authorised and regulated by the Financial Conduct Authority (FRN 528912). As an IAR,  Epilepsy Action receives a commission on policies purchased. The proceeds are used to help the charity carry out its essential work for people affected by epilepsy

Insurancewith and Insurancewith.com are trading names of Infinity Insurance Solutions Ltd which is authorised and regulated by the Financial Conduct Authority: FRN 528912.

Any offer of insurance, and the premium charged, remains a commercial decision based on a calculation of risk by Insurancewith and their underwriters. This will include factors associated with your epilepsy.

Contacting Insurancewith does not guarantee an offer of insurance. Epilepsy Action cannot take responsibility for the cover of a policy or the outcomes of any claims.

Comments: read the 15 comments or add yours


Just come off the phone from "insurewith" what a pleasant relief to speak to someone with a sensible approach and friendly manner. The price was competitive too. If like me you get fed up of jumping through holiday insurance hoops then I think you will find this company a pleasant relief.

Submitted by Tracey Hughes on

Sadly we are unable to obtain insurance until October regardless of the holiday being booked because my sons father's epilepsy is caused by a tumour and the underwriters will not look at the policy until two months before travel.

Submitted by Gemma Hughes on

Just bought our insurance with Insurewith and it was really easy to sort out. Didn't have to wait long for phone to be answered and I spoke to Dale who was very pleasant, helpful and patient. Very happy with our quote for Disney World and took out the silver policy whilst on the phone. Many thanks for your help Epilepsy Action

Submitted by Jenni Williams on

Excellent news! Glad to hear. Enjoy Disney! - Rich Epilepsy Action

Submitted by rich on

Hi I just want to no if anyone could help me my 17 year old soon has just been diagnosed with epilepsy (focal onset secondary generalised seizures starting with sensory disturbance right arm) and schizencephaly with cortical and heterotopic grey matter.. and we're traveling to Mexico in October and worried about the insurance as need help with who to go with as my son need a good insurance for him with his epilepsy. An anyone please let me no witch one will be good I've look at some but not much info.. thank u..

Submitted by Julie on

I've bought travel insurance through Epilepsy Action's partners before and been happy with it. However, this time I was refused a quotation on the website and told to call them for a quotation instead. I now can't get through on the phone - apparently 'an adviser will be with you shortly' means 'at some undefined time in the future'. So beware if you're expecting good service from them.

Submitted by James Wilkinson on

Our friends at Insurancewith travel insurance are really busy just now. Try the website first, but if you need to call it's usually a bit quieter weekdays 8-10am, 1-3pm or 5-8pm. Weekend afternoons can be a good time too.

Submitted by rich on

Thanks so much. Spent an hour getting rejected on quote websites... googled "Can't get travel insurance epilepsy" and got to this page. Bought via the Insurancewithlink and Epilepsy Action get commission so all good!

Submitted by Daniel Griffiths on

Glad you got here in the end Daniel!

Submitted by rich on

Glad you got here in the end Daniel!

Submitted by rich on

I rang Insure With as advertised on Epilepsy action, waited 10 mins for them to answer and went through the medical insurance details for my 22 year old daughter who has epilepsy since she was a baby and as she is waiting for a VNS they refused to insure her. We have travelled widely before with her, managing her seizures ourselves and never having medical treatment whilst abroad or ever claiming on any insurance policy to be refused. I'm not happy ,even when I have said we will withdraw her from the list I am told that she needs a Doctor to email stating same. Not good advertising in Epilepsy action site when they won't insure

Submitted by Caroline Morgan on

Hi Caroline,

Sorry to hear your expectations weren’t met. We have worked with Insurancewith to help them ask the right questions when providing quotes for people with epilepsy, and to have a better understanding of the responses. Our working relationship with Insurancewith does not include a guarantee that they can cover everyone who has epilepsy.

Best wishes,
James, Epilepsy Action

Submitted by James@Epilepsy ... on

Really disappointed, Insurancewith would not cover my daughter who has epilepsy as she is waiting for a test. Our holiday is May 18 and her test is September 18 at the earliest. My daughters condition is no different from last year when they were happy to cover her... I really don't understand this decision.

Submitted by Joanna on

Just called Insurancewith who took me through a very comprehensive questionnaire but the end result was a competitive quote for Emerald cover which included our son's complex medical conditions incl. recently diagnosed epilepsy. Thanks EA for partnering with organisations such as these.

Submitted by Ian Prescott on

Great to hear Ian!

Submitted by rich on

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