We exist to improve the lives
of everyone affected by epilepsy

Travel insurance

Woman on the beach

Epilepsy Action works with Insurancewith to offer a travel insurance policy for people with epilepsy, including cover for epilepsy-related incidents.

Cover includes

  • Full cover for declared and accepted medical conditions
  • Worldwide cover offered, as long as not travelling against the advice of the Foreign and Commonwealth Office
  • Emergency 24 hour medical assistance line, supervised by doctors
  • £10 million cover for emergency medical treatment, including repatriation
  • Discounts for couples, families and single parent families
  • 300+ sports and activities can be covered, some at standard terms
  • 14 day cooling off period
  • Cover includes cancellation, medical emergencies, personal belongings, cash and travel documents and much more

Getting a quote

For further information and to get a quote, you can call the Insurancewith Customer Service Centre on 0845 619 6142 and quote EPA. Alternatively, you can get a quote online.

Insurancewith will make a donation to Epilepsy Action for every policy taken out.

Our partnership with Insurancewith

Insurancewith and Insurancewith.com are trading names of Infinity Insurance Solutions Ltd which is authorised and regulated by the Financial Conduct Authority: FRN 528912.

Any offer of insurance, and the premium charged, remains a commercial decision based on a calculation of risk by Insurancewith and their underwriters. This will include factors associated with your epilepsy.

Contacting Insurancewith does not guarantee an offer of insurance. Epilepsy Action cannot take responsibility for the cover of a policy or the outcomes of any claims.

Pay it forward

This resource is freely available as part of Epilepsy Action’s commitment to improving life for all those affected by epilepsy.

On average it costs £414 to produce an advice and information page – if you have valued using this resource, please text FUTURE to 70500 to donate £3 towards the cost of our future work. Terms and conditions. Thank you

We can provide references and information on the source material we use to write our epilepsy advice and information pages. Please contact our Epilepsy Helpline by email at helpline@epilepsy.org.uk.

Comments: read the 8 comments or add yours


I wouldn't botherwith "insurancewith". The website is poor, the cover is very expensive and the levels of cover are appalling unless you oay ridiculously high premiums.

There are loads of companies offering a much better service and far better value for money

Submitted by Duncan Sadler on

Hello Duncan

I’m sorry to hear that your experience of getting a travel insurance quote did not meet your expectations.

We’ve worked in quite some detail with Insurancewith to make sure that the assessment questions asked take into account the complexity of epilepsy. We’re also working with them to make available a discount for Epilepsy Action members, and that will be available soon. It’s early days though, so your feedback can help us make that partnership work better for Epilepsy Action members

If you’re happy to share more details of your experience, please email them to me at jwainwright@epilepsy.org.uk

It would be particularly helpful to know more about your issues with the website and the level of cover you were offered, as well as the premium quoted

Many thanks,

James Wainwright
Individual Giving and Membership Manager
Epilepsy Action

Submitted by James@Epilepsy ... on

Hello, Benjamin.

Our advice and information specialists have worked extensively with Insurancewith. Together we have tried to enhance the standard medical screening questions used by the travel insurance industry so that the diversity of epilepsy and its associated treatments can be taken into account.

That said, our partnership with the company is still in its very early stages, so we’re far from getting it absolutely right every time.

With a view to fixing that, it would be useful to know more about your experience of seeking cover from Insurancewith. I’d like to speak to them about your case, so if you could drop me a line I’ll take it up with them and get back to you.

To answer your question about the substance of our partnership with Insurancewith, we are working towards a travel insurance service that will:

  • Be available at a discount to Epilepsy Action members
  • Use an enhanced screening process that takes into account the complex nature of epilepsy and epilepsy treatment / medication
  • Support Epilepsy Action’s wider work for people with epilepsy by making a donation to the charity for every policy sold.

As I say, this is something we’re working towards. We have included Insurancewith’s details on our website in advance of this as we believe the efforts they have made to understand epilepsy merit our support for their services. That’s why it would be so helpful to learn more about your individual case – your feedback can directly improve the service for future users.

Many thanks,

James Wainwright
Individual Giving and Membership Manager
Epilepsy Action

Submitted by James, Epilepsy... on

I have a very mild form of epilepsy that is little more than an inconvenience --- yet Insurancewith will not cover it. I didn't feel that their screening questions 'took into account the complexity of epilepsy at all. So what is the substance of this 'partnership'? It just seems to promote a company that is even less helpful than some other.

Submitted by Benjamin on

I just wanted to say that my experience with insurancewith has been extremely favorable. My boyfriend has epilepsy with Tonic-clonic seizures and is visiting me in the USA and insurancewith asked more detailed questions about his epilepsy as well as asking medication-specific questions and had a 100 pounds cheaper policy than any other company we got a quote from with fantastic 10 million pound medical emergency coverage. For just 10 pounds more he purchased the plan with flight cancellation coverage and it wasn't much more than 100 pounds. Thank you for the link to this website :)

Submitted by Jami on

The age page only goes up to 55.....I'm 61.......very useful......not!

Submitted by colin smith on

Hi Colin.
I'm afraid I don’t understand where you are seeing this restriction. If you could tell us where you have seen it we will certainly follow it up.

Epilepsy Action Advice and Information Team

Submitted by Cherry, Epileps... on

I was getting quotes of over £400 for my son who has recently been diagnosed with epilepsy. He has had 2 x clonic tonics within the last 3 months. Insurance with (sapphire??), came in at £65, with an extra £100 excess for my son. I think that is good, and cannot believe the quotes I was getting

Submitted by andrew jepson on